As Australia races to mitigate the spread of Covid-19, small businesses are making changes to their operations, both to protect and reassure clients, and to keep the lights on during a time of acute customer downturn. Here are some examples we’ve seen over the past few days.
Restaurants, bars and cafes
Enhanced hygiene measures have been enacted across the hospitality industry, with countless eateries announcing more frequent and rigorous sanitisation of surfaces including bars, tables, door handles, toilets and payment facilities.
Simon Kardachi’s portfolio of restaurants, including Press, Bread & Bone, Nido and Osteria Oggi have reduced capacity to ensure plenty of space between customers. Oggi and Nido have also introduced the option to take meals home (which can be tailored if you call ahead).
Squatters Collective has introduced home delivery for all its products, including cold pressed juices, nitro coffee, coffee beans, honey, loose-leaf teas, kombucha and sodas. Next-day delivery is available for all orders within the Adelaide metro area.
Food Print Experience at The Joinery will introduce a ready-to-eat meal delivery service in the next week.
A number of Adelaide cafes are temporarily banning reusable cups to mitigate the spread of the virus. La Moka, Karma & Crow, Third Time Lucky, Cherry Darlings Bakehouse and Banksia Tree Cafe have all stopped accepting reusable cups. Many are also restricting cash payments in favour of touchless transactions.
Banksia Tree Cafe has also reduced capacity and removed self-serve salt and pepper from tables. If you call ahead, the team will also drop orders to customers who choose to wait in their car. Around the corner, Low & Slow American BBQ is extending the menu to include takeaway options. Staff can run your order out to the car or meet you at the front door.
My Kingdom for a Horse has introduced a "call, tap and collect" option for customers to aid social distancing measures. Call ahead and staff will meet you at the window with your order. The cafe is also currently offering 20 per cent off food.
2KW has changed its table configurations so the space between tables is further apart. It has also halved licensed capacity to ensure guests aren't in close contact.
The Summertown Aristologist has limited its capacity to ensure space between diners and replaced its set shared menu with a la carte options.
Leigh Street Wine Room has reduced capacity and removed seats at the bar to ensure distance between guests.
Sparkke at the Whitmore has implemented social distancing at its tables across the venue. Staff have removed cutlery caddies from the casual dining areas in the pub and returned to providing serviette wrapped cutlery.
Gang Gang is encouraging locals to visit with new initiative “Love Local Tuesdays” in which every meal purchased on Tuesday by someone residing in postcodes 5061, 5062 and 5063 will include a free coffee or house-made soda.
For those who opt to stay home, some venues, such as Karma & Crow and The Port Admiral, are asking that you buy gift cards from them now to use later in the year to help keep them afloat when they need it most.
Grow Assembly has launched an auction for people to bid on gift vouchers for some of the top restaurants in the country – to enjoy at a later date. Local spots include Leigh Street Wine Room and The Summertown Aristologist.
As in the hospitality space, fitness studios have significantly bumped up their use of disinfectant and sanitisers across surfaces and equipment. Yoga and Co has halted complimentary mat hire and is asking patrons to bring their own. It will also refrain from hands-on assists.
And from Tuesday, Halifax Street studio Power Living will begin live-streaming classes each day.
At Mecca, all instore services, including make-up applications, lessons and Beauty Lab services, have been suspended until March 31. Samples are also now being “administered with an applicator”, hand-hygiene stations have been placed at the entrances to all stores, and the supply of hand sanitiser, alcohol, alcohol wipes and tissues has been increased across the store network too. Additionally, Mecca says it has “doubled down on disinfectant cleaning” at all stores and distribution centres.
Covid-19 (coronavirus) means we’re living in unprecedented and uncertain times. Mass public gatherings are banned and minimal social contact is recommended. If you have concerns about visiting businesses or public spaces, or questions about self-isolation or coronavirus testing, check out the latest updates from SA Health.